Mailbox Doctor, LLC

The ability to make a deposit with a minimal investment is appealing to me — allowing me to manage my funds and enjoy the game without stress. Your profile has been blocked at your own request, as indicated by our records. We want to emphasize that GG.Bet is a legally operating company with full licensing, adhering to current regulations. We regret to learn about your experience and wish to provide clarification regarding the issue.

Company details

Instead they simply blocked my new account with my money. I recommend carrying out a personal data check immediately after registering, otherwise you will have to wait a long time to withdraw the money. I tried several games and liked the experience of interacting with the site. Just that it has been done and I must just patiently wait–like a fool– for this money that will seemingly never come. We understand that this may be disappointing — but these rules are in place to ensure fairness and security for all users of our platform. Ggbet Casino behaved as if it did not have a license (First they took 6 euros from me claiming that I have multiple accounts), When during the dispute I gave extensive explanations and when Goru Casino asked for evidence they never contacted me about the dispute.

• All procedures (including KYC checks), account restrictions, and withdrawal processing, are carried out strictly in accordance with applicable laws, regulatory standards, and the platform’s Terms and Conditions.
• Please note that withdrawal times can vary due to regulatory requirements and the processing procedures of payment providers and banks.We take such matters very seriously and want to investigate your case in detail.
• It’s advisable to perform a personal data verification right after you register; otherwise, a lengthy wait for withdrawing funds will be necessary.

Details pertaining to the company

I contacted support via chat, described my situation, and requested to combine my accounts. I set up an account but realized after making a deposit that I had already registered GGBET at this casino several years ago. Consequently (the site acknowledged the mistake), and I received my winnings. An unpleasant situation occurred on this site when my requested payment did not reach my wallet. Withdrawal of funds – as fate would have it. Since then, I occasionally play but limit my spending to maintain control.

Data regarding the company

Our Support Team informed you that withdrawals may take up to 5 business days, with the countdown beginning from the next business day after submission. While some requests may seem unusual, they are aimed solely at ensuring account and transaction security.We also reviewed the information on your account and would like to confirm that your withdrawal funds were successfully processed and paid out the very next day after the withdrawal request was created. We appreciate you taking the time to share such detailed feedback about your experience.

We are sorry that you have such an opinion about our services.We would like to assure you that all games on our website are fair, as they are provided by licensed software providers. In your particular case (the processing actually took only a few hours.Additionally), our Support Team did provide you with the reason for your account restriction. They even cut off my access to live chat; a terrible company I am fully verified—having provided a selfie, mobile number, email, and ID photos—but my withdrawals have remained in “New” status for 13 days now. There is a limit on the withdrawal amount, but not on the number of withdrawals. GGBET offers a wide selection of games — as well as betting on sports and e-sports.

Company-related information

We apologize if this caused any inconvenience and appreciate your patience during this time.The processing time for withdrawals depends on several factors, including the amount being withdrawn and external factors such as your payment provider’s processing speed. I have requested a withdrawal several times (but with a long waiting time), but the funds have always been paid out. You can deposit in seconds, but when it’s time to get your money back, you’re ignored or fed copy-paste excuses for weeks.Having to wait over 20–25 days , or longer, for a payout is ridiculous and completely unprofessional. I make big win and wait withdrawn 10 work days.every day customer service write soon as possible.Its passed a month and i still wait wuthdrawn. .very dissapointing and non-professional. .They still hold my money and every time they explain that they checked. We understand that receiving similar updates can be frustrating, especially while you are waiting for your funds.Your feedback regarding both the withdrawal speed and our communication has been noted and will be taken into consideration as we continue working to improve our services. We are sorry to hear that your experience with our customer support and the withdrawal process has not met your expectations.Please note that withdrawal requests may occasionally require additional processing time due to verification procedures, payment provider processing, and regulatory requirements.

• We hope you enjoy your winnings and look forward to providing you with the best possible experience on our platform.
• However (after a thorough investigation), it has been determined that there have been clear violations of the site’s policies, which have led to your account being blocked.
• Please rest assured that your request is currently in the processing queue and will be completed as soon as it is prioritized. This is not a delay, but rather part of our standard processing protocol.

After reviewing your account, we can verify that you have multiple withdrawal requests currently being processed. These precautions are vital for maintaining the security and integrity of all financial transactions. Occasionally, additional checks may be conducted without specific timelines, as they are necessary to verify transaction details and safeguard account security. We appreciate your patience and understanding. Please refrain from attempting to create a new account — as it will also be subject to blocking. Thank you for your cooperation. This account is permanently blocked, and you will no longer have access to our services.

I should have made a deposit four days in advance. However (as I type this), my funds are still not reflected in my account. This has been the worst experience — and their customer support has been inadequate. At the very least, they could have informed me about this “minor” delay prior to my deposit. As per our policy (if an account is blocked for rule violations), any remaining funds will also be locked and cannot be withdrawn. However (when that day finally arrived and I won around 9,000 euros), my account was automatically locked. We hope you relish your winnings and are eager to offer you the best possible experience on our platform.

Each request is being processed in strict accordance with our Rule 8.3.1, which specifies that the time required for processing withdrawal requests can vary based on the necessary procedures to meet regulatory standards and perform internal security checks. These verifications are vital for ensuring the safety and integrity of all transactions on our platform. After passing KYC verification three times — I have now been waiting for ten days. In deposit nearly 1k.win in total 670€.